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last update: September 01, 2015
All previous versions of those clauses are cancelled.
General Terms of Use
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The following rules form an agreement between babibet.com (“Website”, “The Website”), having its head office located in Landhuis Groot Kwartier, Groot Kwartierweg 12, Curacaooperated by Sprint Technologies N.V with registered number 136795 and its clients, agents and members.

All user activities on the Website are subject to and governed by these terms and conditions.

1. Please read the terms carefully and if you do not accept any of those terms, do not use the website. Terms apply for mobile devise usage as well.

2. By clicking on the " Agree " box and/or proceeding to access the website, and/ or otherwise by opening an account with the Company, and/or placing a bet with the Company, you are deemed to have read, understood and accepted these terms and conditions.

3. When placing bets on each of the products offered on the website, you are bound by the product’s betting rules, which can be found on the product’s page, as well as here:

- Sports rules
- Casino - Rules may be located in the specific game’s “Help” section


4. Babibet reserves the right to change the terms and conditions occasionally for a number of reasons. All changes will be published on the “Terms of Use” page including the effective date of the change. If you find any of those changes unacceptable, you should cease using the website and/or request an account closure. Should you continue to use the website after the changes to the “Terms of Use” have been made, you will be deemed to have accepted those changes.
 
5. Please note that it is the customer’s responsibility to periodically check the general terms and conditions of the website and be updated at any time.
 
6. The reference language of the present terms and conditions is English. In spite of the care brought to our translations, in case of a discrepancy between the meanings of any translated versions of these terms and conditions and the English language version, the meaning of the English language version shall prevail.
 
Personal Information and Account
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1. You must be at least 18 years of age or the age of consent or majority in your home jurisdiction, whichever is higher, in order to place bets.

2. The company reserves the right to ask for proof of age and to suspend your account until satisfactory documentation is provided.

3. You take full responsibility in ensuring the validity of your contact information and payment details.

4. If using credit or debit cards, you must make sure that your account name is identical to the card holder name; otherwise you risk suspension of your own personal account.

5. When opening an account, you may choose any username and password. It is your responsibility to ensure that your username and security details are confidential. In the event where you are worried that this may no longer be the case, you should notify us immediately. Until doing so, you will be held responsible for any transactions under the previous username.

6. Is it your responsibility to care not reveal any of your sensitive data (e.g. CVC numbers, security codes, etc.) neither on live chats, nor in unencrypted emails.

7. By registering to the Website you acknowledge that you are familiar with our Privacy Policy, which can be found here and understand the way and the reason for your personal information to be used on our website.

8. You hereby agree that the Company, on its sole discretion will be entitled to conduct from time to time identity checks, credit checks as well as verification inspections, which might require you to provide different documents for this purpose. We shall be entitled to suspend your account upon those checks until all are completed to our satisfaction.

9. Your account must be registered on your own using your correct name and personal details and it shall only be issued once by you and not duplicated through any other person, family, household, address (postal or IP), e-mail address or any environment where computers are shared (e.g. schools, workplaces, public libraries, etc.), computer (or other access device), and/or account in respect of the services. Any other accounts which you open with us or which are beneficially owned by you in relation to the services will be considered as "Duplicate Accounts". We may close any Duplicate Account (but shall not be obliged to do so).
 
10. The Company may, at its sole discretion, redeem all winnings and refund all deposits (less amount in respect of redeemed winnings and transaction fees involved) made in respect of any account established to be a duplicate one, and to the extent not recovered by Babibet from the relevant duplicate account, any amount to be refunded to us by you in respect of a duplicate account may be recovered by us directly from any other of your accounts (including any other duplicate account).
 
10.1 The Company may, at its sole discretion, grant usage of the duplicate account to be deemed valid in which case all losses and stakes placed by or for such through the duplicate account shall be retained by us.
 
Bets
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1. The Company accepts only online bets, either via the Website or the mobile version. Any other online or offline form of placing bets (e.g chat, phone, email, and fax) will not be respected no matter the final bet outcome and will be considered void.

2. You are only deemed to have placed a bet if you are a Registered Customer at the Website, and your bet is deemed to be placed from the jurisdiction of the Internet Protocol (“IP”) Address recorded by the Company from where you are accessing the Website. A bet is deemed accepted only when it has been accepted and recorded by the Company's gaming server in the jurisdiction where the Company's gaming server is located.

3. When you have successfully placed a bet on the Website, you will receive an electronic acknowledgement (notice), which is confirmation of acceptance and record of the bet by the Company.

4. Clients cannot ask to cancel or change a bet once it has been placed and confirmed.

5. The Company reserves the right to cancel any pre-game bet or part of it before the start of the game if the trading team finds an error in the displayed information, including but not limited to teams’ name, players’ name or swap of home and away teams.

6. Live bets can be cancelled before the end of the game in case there was a delay in data transmission relating to event’s time and/ or score. 

All game incidents which are visualized on the "Live center" are for general information only. The Website is not responsible for any errors, mistakes or time difference which might cause inaccuracy in event details display.

Acceptance or rejection of user's live bets is a sole decision of the site's sports traders in accordance to our data sources and regardless to any of the live center display. 

7. The Company reserves the right to void any or all bets made by any person or group of people acting in an attempt to defraud the Website.

8. All winnings and/or losses will be reflected in your account preceding confirmation of the final results. We reserve the right to choose the source of final results as deemed appropriate.

9. The Company reserves the right to void any bet that may have been placed using funds which are deemed invalid due to: originate in paid bet which is resettled as lose, or; were paid by mistake to your account.

10. Should funds be credited to your account by mistake, it is your responsibility to notify The Company of the error without delay. Any winnings subsequent to the error shall be deemed invalid and returned to Company.

11. Bets will be accepted up to the advertised start time of an event. If a bet, which includes an event after its start time, is inadvertently accepted the match/bet will be considered void.

12. Multiple bets that combine different selections within the same event are not accepted where the outcome of one affects or is affected by the other. If such а bet has been accepted by mistake, it will be cancelled.

13. The Company reserves the right to offer lower odds for bets when placed as a part of a multiple bet than when placed as a single bet.

14. All bets will be processed once the bet has been placed and accepted.

15. When an event is cancelled, all related bets will be cancelled automatically and the related accounts will be refunded. Please refer to our betting rules for information on how we settle individual markets.

16. The Company reserves the right to suspend or prohibit further betting on a market at any time without prior notice to you at the Company's sole and absolute discretion. When a market is suspended or access to it prohibited, any attempted bets entered thereafter will be rejected.

17. The Company shall not, in any event, be liable for any damages or losses that are deemed or alleged to have resulted from or been caused by the Website or its content, including but without limitation to, delays or interruptions in operation or transmission, communications lines failure, any person's use or misuse of the Website or its content, or any errors or omissions in content in relation thereto.

18. All prices/lines displayed on the Website are subject to variation but become fixed at the time a bet is placed, accepted and recorded. The Company reserves the right, at its sole and absolute discretion without explanation, to change the odds, prices, or any information on a bet type, market or event at any time without prior notice to you. The Company likewise reserves the right at its sole discretion to either void or reject any affected bets at any time or to correct any error when by error, omission or mistake the incorrect odds, prices, or any information on a bet type, market or event at any time where displayed. The Company will notify affected customers in such events.

19. The maximum bet amount that you may place on any market or event varies according to the specific bet type, and is subject to change without prior notice at the Company's sole and absolute discretion.

20. You acknowledge and agree that your Account with the Company is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any deposit or banking insurance system or by any other similar insurance system. Any monies deposited with the Company in your Account shall not attract any interest. As such, we do not provide particular protection for the monies deposited in your Account in the event of our insolvency.

21. Babibet reserves the right to review customers’ betting activity at any time.
Account Closure
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1. Customers have the right to ask for an account closure, due to different reasons such as inactivity or lack of interest, as long as the reason is not a gambling problem (for gambling problems please refer to the “Self-exclusion” section). If you wish to have your account closed, you should send us an e-mail to support@Babibet.com from your registered email, stating the reason behind your decision. Our customer support team will endeavor to solve your issues or concerns, and if unsuccessful, your account will be closed upon your confirmation. Please allow us up to 24 hours to reply to your e-mails and process your request.
 
2. An account, which has simply been "closed" can be reopened at any time by customer's request, one only needs to contact our Customer support department by e-mail at support@Babibet.com or directly via Live chat.
Self-Exclusion
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1. We realize that cases might occur where customers’ gambling might grow into a serious problem; hence we offer a self-exclusion option for a period from six months up to five years as per customer's request. If you require to self-exclude yourself, please get in touch with us to support@Babibet.com using your registered Babibet e-mail address, specifying the period you wish to be self-excluded for. Please take under consideration, that only upon a clearly stated self-exclusion request will the access to your account be denied to you as per the agreed upon time-frame. Otherwise all accounts shall be treated as simply "closed" and can be reopened at any time upon customer's request. Babibet holds responsibility to keep self-excluded only the accounts, which are specifically mentioned in the customer's request. The Company takes no responsibility for any duplicated accounts to the closed or self-excluded one.
Liability
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1. The company will not be held responsible for any typographical, technical, or human error in posting odds and/or handicaps. In the event of error, the Company reserves the right at its sole discretion to either void any affected bets at any time or to correct the error.

2. The Company will under no circumstances be held liable in equity, contract, tort, negligence, or otherwise (or any theory of law) for any damages or losses whether direct, indirect or any other nature, without limitation, that are deemed or alleged to have resulted from or been caused by the Website or its content including, but without limitation to, errors, inaccuracies or ambiguity in the Website or its contents, failures, malfunctions, delays or interruptions in operation or transmission, communication line failure, any persons, use or misuse of the Website or its content, any errors or omissions in content, damage for loss of business, loss of profits, business interruption, loss of business information, or any other pecuniary or consequential loss or damage (even where you have notified the Company of the possibility of such loss or damage).

3. The Company will not be responsible for any breach of these terms and conditions caused by circumstances beyond its reasonable control.

4. The Company reserves the right to withdraw the Website or elements of the Website at any time, and save for any rights that you may have over deposited funds in its account, the Company will not be liable to you in any other way as a result of any such action.
 
Suspended and Closed Accounts
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1. The Company reserves the right to suspend or close your account on our sole discretion, in any case we believe this security precaution is required, including but not limited to:

1.1 We are required to do so by governing authority, local or international police, regulatory authority or court.

1.2 We believe you used the Website in an unfair manner, have deliberately cheated or breached one of our terms and conditions.

1.3 When we believe you have used the Website in a fraudulent manner or for illegal purposes.

1.4 When fraudulent alert is received from one of the payment suppliers or banks, or when we are notified that account review is conducted by them.

1.5 When identification and verification checks are not fully finalized or when the documents you have provided are not to our satisfaction.

2. If you have your account suspended, it means that you will still be able to login, having all your account information such as account details, balance, betting history and transactions history accessible yet you will not be able to place bets, to perform financial activity or to change any of your details.

3. If you have your account closed, it means that you will not be able to login to your account anymore.

4. Accounts having no recorded activity for a period of 6 months are considered to be inactive. Should an account be inactive for 6 consecutive months or longer (no deposit and betting/gaming activity), babibet reserves all rights to terminate the customer's account and therefore; all outstanding balances are forfeited.

Brokerage Betting
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Babibet is offering its valued customers the ability to place pre-match bets higher than the maximum bet amount stated on the bet slip. Requests for such bets can be done only through the bet slip.
 
1. Babibet reserves the right to refuse requests, terminate communication with customer or disable the communication panel to customer or group of customers, upon its sole discretion.
 
2. The communication panel should be used for bet request, stakes amounts and odds. Inappropriate communication or deliberate interference to traders work would be terminated immediately and might end up with banning customers from the site.
 
3. Abnormal betting patterns, rigging, and/or suspicion of acting as a syndicate of customers may lead to cancelling bets.
 
4. Requesting special stake amount or odds on the VIP bet slip doesn’t stand as validity of the bet or a proof for betting. Babibet confirms each bet to the customer. No bet is deemed as placed unless confirmed and carrying status “running” in the “My bets” / “Bet list” section.
 
5. Babibet reserves the right to confirm only part of the requested amount. In such cases the bet slip will state the actual confirmed amount.
 
6. Only offers confirmed by the customer can be executed.
Representations
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1. By accepting these terms and conditions, you irrevocably and unconditionally represent and warrant, and are bound without reservation or limitation (as the case may be) to such representations and warranties, that:

1.1 You are at least 18 years of age, or the age of consent or majority in your home jurisdiction, whichever is higher.

1.2 Legally able to participate in Gambling within your home jurisdiction.

1.3 You have the capacity to take full responsibility for your own actions.

1.4 The Company reserves the right at any and all times to void any transactions involving minors or other incapacitated individuals, as the case may be.

2. If you wish to place a bet with the Company, you should note that there may be specific laws in your country, place of residence, or the place where such bets are placed from, which prohibit online betting and/or online gaming (collectively, "gambling") or the use and access of this website. You irrevocably and unconditionally represent and warrant, without reservation or limitation, to the Company that you will not access or register on the Website at any time.

2.1 From within a jurisdiction that prohibits the access or use of this website for any reason whatsoever.

2.2 From within a jurisdiction that prohibits gambling.

2.3 If you are a resident of a nation state that prohibits its citizens from participating in gambling (regardless of their current location) 

2.4 If you are a resident of the following countries or jurisdictions: Australia, Bulgaria, France and its Territories, Israel, The Netherlands and its Territories, the United Kingdom and its Territories, the United States and its Territories (collectively " Prohibited Jurisdictions").

3. You further agree, accept, irrevocably and unconditionally represent and warrant without reservation or limitation to the Company that:

3.1 It is your sole responsibility to ensure compliance with your applicable local or national laws before registering with and/or placing bets with The Company.
You are encouraged to seek independent legal advice before registering and/or placing any bets with The Company to verify that your proposed dealings with The Company is not contrary in any way to any such laws. Babibet does not accept any responsibility for your breach of any applicable local or national laws and you shall hold free and harmless The Company and indemnify it for any damages it may sustain as a result of such breach.

3.2 You acknowledge and recognize that the Company is legally and licensed for the provision of gambling services, hence the Company taking the position that it is rendering Services from a jurisdiction where is legally permissible to do so, licensed and regulated and making an effort to not take business from Prohibited Jurisdictions or Customers in, or from Prohibited Jurisdictions.

4. Without limiting clause 2 and 3 in any way, legal persons or entities (such as but not limited to corporations, partnerships, companies and other legal entities) residing/domiciled, physically located, or incorporated within, with any business presence in, or targeting markets of, the Prohibited Jurisdictions may not at any time use any of the services or products offered by the Company in anyway. Accordingly, you irrevocably and unconditionally represent and warrant without reservation or limitation to the Company that:

4.1 You are not residing/domiciled, physically located, or incorporated within, with any business presence in, or targeting markets of, the Prohibited Jurisdictions.

4.2 You will not place any bets from any of the Prohibited Jurisdictions.

5. The Company reserves the right to request proof of identity and age as a condition precedent to allow registration, access and participation in this Website, and at any stage, in order to verify that minors are not participating. The Company may cancel your account and exclude you from participating if proof of age is not provided or if the Company suspects you are underage or otherwise legally incapacitated from participating.

6. You agree that your use of this Website is at your sole risk and further understand and agree that by using the Website and/or the services offered herein, you may lose money on bets placed and you accept full responsibility for any such loss.

7. You agree irrevocably and unconditionally represent and warrant without reservation or limitation to the Company that you will not represent yourself as an agent or affiliate of the Company without a written statement to that effect from the Company; and furthermore that you shall, in no way market, advertise, publicize, or promote the Company or the Company's Services without the previous written consent of the Company or from your agent.

8. You warrant that you will not attempt to attack, hack, make unauthorized alterations to or introduce any kind of malicious code to the website. As such, you will not, without limitation, (a) reverse engineer or recompile (in whole or in part) any software available through the website; or (b) make copies, modify, reproduce, transmit, alter, use or distribute all or any part of the website or any material or information contained on it; or (c) disclose account information to any third party; or (d) contravene any of the provisions stated herein or (e) cheat, deceive, trick, misinform or defraud The Company in any way through use or abuse of The Company's services or this website. Should The Company suspect that you have failed to abide by the terms of this provision, The Company shall have the right, in addition to any other remedy, to freeze or suspend your account with The Company in order to carry out further investigations. If it is confirmed that you failed to abide by the terms of this provision, this will result in the termination of the Services to you, closure of your account and forfeiture by The Company of any amounts in your account.

9. You will inform The Company, as soon as reasonably possible of any error in any payments you received or payments paid to, The Company and any errors in your account information held by The Company of which you become aware in order for such error to be dealt with by The Company in accordance with to its policy.

10. You will forthwith report any and all winnings to the proper authorities if you reside in a jurisdiction where such winnings are taxable or are otherwise required by law to be disclosed, and the Company shall not, in anyway, be liable for your failure to do so.

11. You agree to fully indemnify, defend and hold the Company, and its officers, directors, employees, consultants, advisors, agents and suppliers harmless, immediately upon demand, from and against all claims, liabilities, damages, losses, costs and expenses, including legal fees, (regardless of theory of law) arising out of your breach of any of the terms and conditions or the rules and regulations or any other liabilities arising out of your use of the Website or use by any other person accessing the Website using your Account Information details.
Bonus Rules
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1. Should a customer take advantage of a bonus campaign and has both real money and bonus money in his balance, real money will be used first.

2. In cases where a customer attempts to use the amount of the sports bonus in casino (or vice versa) without meeting the specified rollover requirements, Babibet may cancel the bonus and all winnings associated as it can be seen as bonus manipulation.

3. In case a bonus manipulation is detected the Company reserves the right to deduct the bonus and the winning associated to the bonus from the customer's account.

4. All promotions offered by Babibet are intended for recreational players and the Company may in its sole discretion limit the eligibility of its customers to participate in all or part of the campaigns.

5. A customer can only have one active casino or sports bonus at a time. In order to participate in another promotion, the customer must first complete or wait for his current bonus campaign to expire, otherwise all previous bonus money will be revoked.

6. Babibet reserves the right to cancel, reclaim or refuse any promotion at its own discretion.

7. Babibet reserves the right to review transaction records and logs whenever needed, for any reason. In case that following these reviews the account is identified or suspected as non-recreational play type or wager style or collaboration between parties, all winnings and/or bonuses will be revoked at the sole discretion of the Company.

8. babibet reserves the right to review transaction records and logs whenever it deems this to be necessary. Consequent to these reviews, it may become clear or suspicion may arise that the account is being:

- Used as a non-recreational play type or wager style account; or

- That players are colluding and thereby distorting the game play.

babibet reserves the right to deduct all winnings accumulated in case any of the above has been determined. 

8.1. Casino bonus manipulation amongst others, may consist of:

- Placing bets listed as Restricted Gameplay in the specific promotion’s rules

- Increasing the balance, then changing the gaming pattern significantly (bet, game type, bet structure, etc) in order to complete the wagering requirements for the bonus

- Making large bets leading to a substantial gain followed by a drop in bet size equal to or greater than 75% of the previous average bet size in order to complete the wagering requirements for that bonus.

8.2. Sports bonus manipulation amongst others, may consist of:

- Placing bets listed as Restricted Gameplay in the specific promotion’s rules

- Placing bets on opposite outcomes or repetitive bets

- Placing bets on your real + virtual balance more than twice in a row

- Increasing the balance then changing the gaming pattern significantly (bet, game, type, bet structure, etc) in order to complete the wagering requirements for the bonus

- Making large bets leading to a substantial gain followed by a drop in bet size equal to or greater than 75% of the previous average bet size in order to complete the wagering requirements for that bonus.

8.3. In case of bonus manipulation babibet reserves the right to deduct all winnings accumulated. 

8.4. Sports bonus virtual funds can be used for sports betting only.

8.5. Casino bonus virtual funds can be used for casino betting only.

8.6. Virtual Sports bets are not counted towards any Casino/Sport promotions.

9. In cases where the customer chooses to leave a bonus campaign or fails to complete any other withdrawal requirements, listed in the specific promotion, all bonus money and real money winnings will be forfeited.

9.1. For each Casino/Sport promotion registration and participation is allowed only once per person, family, household address, email address, payment account number, IP address and shared computer, i.e. Public library or workplace. Bonus will be refused to players who do not comply with this term and multiple accounts will be closed. (Please, refer to General Terms and Conditions – Player Registration & Deregistration Process) We reserve the right to withdraw the availability of any offer and to redeem all bonus and winnings money accumulated by any customer or group of customers at any time and at our sole and absolute discretion.

9.2. All promotions are subject to change at any time. babibet reserves the right to change, cancel or refuse bonus at its own discretion.

9.3 The Cash-Out option is not available with an active sports bonus

9.4. Winnings while having an active bonus will be awarded to the virtual amount.

9.5. Should a player decide to leave a campaign early or not meet the rollover requirement in the allotted time frame, their virtual bonus amount will be void.

9.6. Players cannot leave a campaign through the "Leave" bonus feature while having pending sports bets.

9.6.1. Should a player have pending bets that exceed the expiration period of their promotion, all bets will be voided automatically.

10. In case where customers have received free spins as a present at the Company’s sole discretion, they will be required to perform a minimum deposit equal to the winnings gained as a consequence of the free spins, and to wager the deposit in question 25 times before any withdrawals of winnings are permitted.

Withdrawals
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1. Withdrawals will be processed only to active or open accounts.

2. Withdrawals are allowed only in cases where the customer uses the same payment account he used to previously perform a deposit.
 
3. A customer can withdraw up to 10 000 € (or equivalent to € in other currencies) from his Babibet account per week. We reserve the right to allow higher amounts to accounts with VIP status.
 
4. Multiple withdrawals performed within a 30 day time-frame might be charged with a fee to cover administrative costs.
 
5. Babibet reserves the right to reject or charge withdrawals with fees to cover administrative costs, in case the deposited amount is not rolled over at least 3 times. Cash out bets, Tie (Draw), cancelled, refunded, denied bets, sports wagers (including Virtual Sports) placed on odds less than 1.5 odds and  casino wagers with minimum/no risk, will not count for the roll over. 

6. Babibet reserves the right to request additional confirmation and verification of a person's identity if there are any discrepancies between the personal information provided by the customer during registration and those of the customer's payment method of choice.

 

7. In order to process Credit card withdrawal requests, we require the following ID documents:
 
7.1. Copy of identity card
 
7.2. Copy of back and front of your credit card
 
7.3. Addressed bank account statement or utility bill
 
7.4. Additional identity verification documents